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Member Impact - Where to Start | Better Impact Help Center

Member Impact - Where to Start

An overview of your first few weeks in Member Impact. Task lists, timelines and links to resources on how to set up your account.

Overview

This help article outlines the services Better Impact provides as part of your purchase and the timeframe required for those services. In addition, we’ve listed the areas of the software that require your input for content and the estimated time it will take you to accomplish that work.

Summary of Time

Services Included in Your Purchase

  • Typically 12-25 business days for Better Impact to complete all services

  • This timeline is dependent on the timely receipt of materials required and data imports purchased

Typically 12-25 business days for Better Impact to complete all services

This timeline is dependent on the timely receipt of materials required and data imports purchased

Work done by the Organization

  • Organization Account Set-Up: 3 hours

Organization Account Set-Up: 3 hours

Task & Timeline Breakdown

The summary included here is provided to help you plan a realistic start date based on your purchased services.

Work done by Better Impact (when purchased)

  • Data Import – Once we receive your import data, we ask for 7-10 business days to complete this work.

  • Training: When multiple training sessions are purchased, we recommend scheduling sessions 1-2 days apart with no more than 4 weeks between the first and last session for best retention of the material covered.

Data Import – Once we receive your import data, we ask for 7-10 business days to complete this work.

Training: When multiple training sessions are purchased, we recommend scheduling sessions 1-2 days apart with no more than 4 weeks between the first and last session for best retention of the material covered.

Work done by the Organization

Always maintain at least two Full admins in each account. This crossover reduces access issues for your organization during unplanned admin changes

Branding Settings

  • Web Banner – 5 Minutes

    • Web Banner – 5 Minutes

  • Setting the Color – 5 Minutes

    • Setting the Color – 5 Minutes

  • Default Rich Text Box Options– 5 Minutes

    • Default Rich Text Box Options– 5 Minutes

  • Social Media – 10 Minutes

    • Social Media – 10 Minutes

  • Mission Statement Box – 5 Minutes

    • Mission Statement Box – 5 Minutes

  • News and Messages – 10 Minutes

    • News and Messages – 10 Minutes

    Application Settings – 30 Minutes

    Create Content– 2 Minutes per Custom Field

    Create Email Templates – 5 Minutes per Email

    Upload Documents – 5 Minutes per Document

    Create Limited Admin Roles– 20 Minutes per Role

    Adding Members to your Account

    Starting Out: Adding current members to your account

    Existing members can be added to your account in one of three ways:

    • Via Online Applications – Members create their own profiles by completing your organization’s application form

    • Added Administratively – Administrators create the profiles and provide the login information if members are expected to access their profiles

    • Bulk Import – This is a billable service that is included in Upgraded account packages, or can be purchased as an a la carte service

    Via Online Applications – Members create their own profiles by completing your organization’s application form

    Added Administratively – Administrators create the profiles and provide the login information if members are expected to access their profiles

    Bulk Import – This is a billable service that is included in Upgraded account packages, or can be purchased as an a la carte service

    Recruiting New Members

    • Via Online Applications – Members create their own profiles by completing your organization’s application form as part of the onboarding process. Links to the applications can be shared on your organization’s website or through social media.

    • MyImpactPage.com Public Search – Organizations can choose to make their Public Page searchable on the user login page, to help users who utilize Better Impact find other opportunities available to them. This feature can be enabled and disabled at any time by a Full administrator on the account. Requesting this is easily done using the chat at the bottom right corner of their admin screen. Location keywords, such as relevant city, town and/or county, can be used for this search.

    Via Online Applications – Members create their own profiles by completing your organization’s application form as part of the onboarding process. Links to the applications can be shared on your organization’s website or through social media.

    MyImpactPage.com Public Search – Organizations can choose to make their Public Page searchable on the user login page, to help users who utilize Better Impact find other opportunities available to them. This feature can be enabled and disabled at any time by a Full administrator on the account. Requesting this is easily done using the chat at the bottom right corner of their admin screen. Location keywords, such as relevant city, town and/or county, can be used for this search.

    Once members have access to their profile, they can log in through myimpactpage.com